Workload and capacity intelligence with Planpoint

Turn time into a meaningful KPI. Get a clear view of how work is spent and where pressure builds. Use these insights to prevent overload and plan more intelligently.

Time as the key to better staffing and flow

Understand not just what is happening, but how much energy it takes. Gain insight into both time spent and perceived workload per task or employee.

Workload tracking

Track workload and time

With Planpoint, you gain accurate insight into the actual time spent on tasks or assignments — recorded by employees via their smartphone, or, if needed, measured on-site by one of our consultants.

Employees log their activities based on predefined tasks and categories tailored to your organization. You decide which parameters matter — such as task type, location, department, or level of complexity.

Workload tracking

Work Experience & Mental Load

Time is more than numbers — it’s also about how work feels. With Planpoint, you measure not only time but also employees’ experience of their work. Because workload, concentration, and mental strain are just as important as output.

Employees can indicate:

  • Whether they feel time pressure during specific tasks
  • How mentally or physically demanding certain activities are
  • Where bottlenecks or frustrations arise in their schedule

This lets you combine objective time data with subjective input — giving your organization a complete, human-centered picture.

Workload tracking

From Insight to Action

A time study with Planpoint gives you more than numbers — it delivers actionable insights that help you strengthen your organization structurally. You gain visibility into task distribution, time allocation, workload, and motivation. Analyze the data yourself in Excel or BI tools, or work with our consultants. You’ll uncover:

  • which tasks are inefficient or unnecessary
  • how to define realistic standard times
  • how to align staffing needs more closely with reality

Make decisions that truly matter — based on facts, not assumptions: a more balanced workload, more efficient processes, and a team that works with greater focus and energy.

Workload tracking

A Lever for Improvement

Workload and time measurement in Planpoint delivers direct, measurable benefits. You work not only smarter, but more human-centered and future-proof. Planpoint turns time into more than a KPI — it becomes a lever for lasting improvement:

  • More efficient staffing — aligned with real needs
  • Healthier workload — more balance, less burnout
  • Better decision-making — based on evidence, not gut feeling
  • Higher productivity and engagement
  • Stronger reporting — solid input for management
Benefits

Why track workload and capacity in Planpoint?

These benefits make a real difference — for both your organization and your employees.

Insight into real workload

See what’s truly demanding, physically and mentally

Smarter organization

Identify inefficiencies and structure work with purpose

Data-driven decisions

Define realistic standard times and required FTEs

Better schedules, fewer absences

Build healthier, more stable rosters

Powerful reporting

Translate time and workload into valuable management information

Increased engagement

Employees feel heard and motivated
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All your workforce management tools within reach

Explore Planpoint’s key features – from scheduling and time tracking to HR and client management. Choose exactly what you need.

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Discover how Planpoint can improve your workforce planning

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Learn more about WFM and Planpoint

More about workload & time tracking software

What is workload and what is work pressure?

Workload refers to the objective amount of work someone has to complete within a certain time, such as the number of tasks, assignments, or working hours. Work pressure is the subjective experience of that workload: how do employees feel about it? When the balance between work, time, and resources is off, workload can be perceived as high, often leading to stress or burnout.

Planpoint helps measure both: actual time spent and perceived work pressure. This way, you get a complete picture of workload per team or employee.

Which organizations benefit from workload & time tracking software?

Time tracking is valuable for any organization where staff time is a critical factor. Especially in:

  • Healthcare and social services (e.g., home care, family care)
  • Technical services or field services
  • Municipalities or local governments
  • Production, logistics, and cleaning services
  • Education or support services

These organizations can use time tracking to gain insights into staffing needs, task distribution, workload, and efficiency. Planpoint is flexible and adaptable to any sector or type of task.

How can you measure workload with software?

In Planpoint, workload is tracked at the task level via mobile or desktop. Employees record their working time per task or assignment, based on a predefined structure. They can also record their work experience. The software automatically collects this data and translates it into clear insights per team, task, or employee.

This allows you to measure not only how much time something takes, but also how demanding or feasible it is – essential for realistic workforce planning.

What is the purpose of time tracking?

Time tracking shows how much time your employees actually need to perform certain tasks. This provides insights to:

  • Create more realistic schedules
  • Define standard task times
  • Identify redundant tasks
  • Distribute workload more evenly
  • Optimize employee allocation

With Planpoint, time tracking is straightforward and scalable, without extra tools or unnecessary administration.

What are the benefits of measuring time & workload?

Some benefits of measuring time and workload are:

  • Know exactly how many FTEs you need
  • Spot inefficiencies and waste early
  • Make objective, data-based decisions
  • Combine hard data with employee feedback
  • Create more realistic and achievable schedules

Planpoint supports you in both collecting and interpreting this data so you can turn it into action.

How can you measure employee stress and mental load?

With Planpoint, employees provide feedback after each task or shift on how they experienced it. Was it intense? Stressful? Easy? By systematically gathering this feedback, you gain insights into mental load, possible bottlenecks, and the emotional impact of certain tasks or work situations.

These insights complement objective time tracking and help distribute work more fairly or provide targeted support where needed.

Can you run a time tracking study yourself?

Absolutely. Employees can log their time directly via the Planpoint app or web platform. As an organization, you decide in advance which tasks and parameters to measure. Prefer expert guidance? One of our consultants can carry out a time tracking study on-site – including setup, support, and reporting.

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