From care needs to workforce planning: one platform for home care.
Connect client needs, employees, payroll and invoicing in one intelligent workflow. Planpoint streamlines your client records, workforce planning and administration, giving your teams the clarity and control they need to focus on what truly matters: delivering the best possible care to every client.
Everything in one platform: from care request to payroll
Planpoint is an integrated platform where client data, workforce scheduling and administration seamlessly come together.
Digital client management
Workforce planning
Employee self-service
Payroll & invoicing
Meal management
Transport for less mobile clients
Digital client records
- Understand care needs: Manage care schedules, tasks and client preferences to ensure the right match between care demand and employee allocation.
- Automate administration: Integrations with KSZ, Vesta and BelRAI keep client information accurate, complete and always up to date.
- Access information anywhere: View care schedules, history and notes at any time, whether you are in the office or on the go.
- Accurate processing: Use client data directly for correct invoicing and official reporting.
Smart workforce planning
Translate care and support needs directly into efficient workforce schedules. Our AI-powered engine automates complex scheduling tasks and brings greater clarity and peace of mind to both planners and care professionals.
- Automated scheduling: Create schedules based on availability, travel distance, preferences and many other factors.
- Smart matching: Automatically match employees to clients based on care plans, competencies and preferences.
- Staffing under control: Identify open shifts and prevent understaffing with real-time insights into your full workforce capacity.
- Intelligent compliance controls: Automatically monitor contract hours, rest periods and sector-specific regulations.
Always connected: App & Portal
With the Planpoint app and portal, your teams have real-time access to their schedules and can manage their own administration online.
- Real-time scheduling: View the latest schedules and respond immediately to changes in care demand.
- Easy registration: Mark tasks as completed and register worked hours and mileage in just a few taps.
- Ready for payroll: Registered data automatically flows into payroll processing and subsidy administration.
- Employee self-service: Easily request leave, manage preferences and arrange client schedule changes or shift swaps.
On-the-go support
With the Planpoint app, employees always have the right information at hand, allowing them to fully focus on the client.
- Smart assistance on the go: Access client information, care schedules and optimal routes directly from your smartphone.
- Incident reporting and communication: Use the alert function to quickly escalate incidents and easily add notes, photos or materials.
- Fast expense registration: Record worked hours, mileage and expenses in just a few taps. All data is automatically validated.
- Always up to date: Thanks to real-time synchronisation, employees always have access to the latest information.
Meal delivery planning
Simplify the logistics of meal distribution. Link client preferences to routes and districts, ensuring that every meal is delivered to the right address.
- Smart meal selection: Manage meal choices for each client based on individual care plans, dietary requirements and allergies.
- Efficient route management: Assign clients to specific districts or teams and determine the optimal delivery sequence.
- Menu and meal management: Create weekly menus or fixed meal selections and share digital overviews directly with kitchens and drivers.
- Reliable meal distribution: Ensure timely deliveries and save valuable time through a fully digitalised process.
Mobility services
Streamline the organisation and administration of transportation services for clients without their own means of transport – from medical appointments to grocery trips.
- Real-time driver availability: Instantly check driver availability through the app for fast scheduling and confirmation.
- Optimised trip planning: Schedule rides efficiently with automatic route integration and clear transport schedules.
- Accurate registration: Record mileage, waiting times and payments directly for correct administration and reimbursement.
- Clear reporting: Generate detailed overviews of trip data and costs with a single click for subsidy management or invoicing purposes.
Invoicing
Generate accurate invoices based on registered services and routes, with calculations performed automatically.
- Automated data flow: Create invoices directly from client, route and performance data for maximum accuracy.
- Fast and digital payments: Automatically add QR codes for easy payment and send invoices directly by email or post.
- Complete payment overview: Track outstanding balances and payment statuses in one central dashboard.
- Branded and flexible: Create invoices tailored to your organisation’s branding and configured with the correct rates and pricing rules.
Payroll & performance management
Hours approved and validated? Planpoint automatically processes worked hours, payroll and subsidies through seamless integrations.
- Payroll & payroll providers: Send worked hours, premiums and absences directly with the correct payroll codes and automated payroll processing.
- Vesta: Manage care registrations and subsidies for family care and home care services through efficient exchange of client records and service data.
- KSZ: Synchronise personal and address information for the automatic calculation of client contributions.
- Pluxee (formerly Sodexo) service vouchers: Automatically process balances and export data directly to Pluxee without manual input.
What our customers say
We now have more time to focus on what truly matters: giving attention to our clients. That makes our work so much more meaningful.
We wanted to avoid each department continuing to use its own system. It needed to become one integrated solution, without limiting the way we work.
We now have a complete solution that brings together workforce scheduling, administration, invoicing and even route management.
All information is up to date and available in one central place. Through the app, our cleaning teams and care workers can instantly see who they are working with.
