More than twenty years of dedicated home care

De Thuisverpleegster has been a trusted home care provider for more than twenty years. With a team of specialised nurses, the organisation delivers high-quality care to patients around the clock. In addition to general home nursing, it also provides specialist services, including wound care and diabetes education.

Delivering that level of care requires more than committed healthcare professionals. Behind every patient visit is a carefully coordinated schedule, balancing staff availability, skills, travel routes and worked hours.

As the organisation continued to grow, that daily scheduling puzzle became increasingly complex.

The challenge: scheduling and payroll administration

For years, nurse scheduling and patient rounds were managed through Excel spreadsheets, supported by WhatsApp messages, handwritten notes and manual registrations. Every change created additional administration, making it increasingly difficult to maintain a clear overview.

Payroll administration was equally time-consuming. Worked hours, night shifts, weekend premiums and split shifts all had to be processed manually every month before being sent to the social secretariat.

*”At one point, workforce scheduling and payroll administration had become incredibly time-consuming. We were spending more and more time on administration, while we wanted to focus on what really matters: supporting our employees and caring for our patients,”* says Françoise Vercruysse, Managing Director and Scheduling Manager at De Thuisverpleegster.

To support the organisation’s continued growth, it became clear that a digital solution was essential.

One central scheduling platform connected to payroll

De Thuisverpleegster chose Planpoint to centralise both employee scheduling and time registration.

*”After the demo, I was convinced straight away. Not only because of the platform’s functionality, but also because of Déhora’s vision. We were looking for a solution that could grow with our organisation and a partner that would continue developing alongside us,”* Françoise explains.

Today, employees, patient visits and worked hours are managed from one central platform. Updating schedules, registering worked hours and managing changes has become faster, simpler and far more transparent.

Thanks to the integration with Partena, worked hours are automatically transferred to payroll, eliminating manual data entry.

Employees also stay connected while on the road. Through the mobile app, they can view their schedules, register worked hours and request leave wherever they are.

More time for care, less administration

Today, De Thuisverpleegster manages employee scheduling, time registration and payroll administration from one central platform.

The benefits are clear every day:

• One central overview of employees and patient visits.
• Less administrative work for schedulers.
• Automatic transfer of worked hours to payroll.
• Mobile access for employees working in the field.
• Greater employee engagement through Employee Self Service.
• More time for what matters most: delivering high-quality patient care.